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Gateway Services will provide you with a job coach, who will help you find a job. We listen to your ideas and find jobs based on your wishes.  Our goal is to help you become independent and successful at work. The program is free.

  • The first step is to spend time with you so that we can know what you like and what you are good at.
  • We will help you with resume development. (A resume tells an employer about your work history and the things that you do well.)
  • We will help you learn how to talk to the people who might hire you.
  • We will help you learn the skills that you need to find and keep a job.
  • Gateway is part of the Employment Network under the Ticket To Work Program. If you are interested in employment services under this program, please contact us directly for more information.

The Process

Step 1: Client is referred to Vocational Rehabilitation (VR).

Tier 1 Requires substantial assistance in finding employment, requires intensive coaching, or needs assistance in determining and putting in place reasonable accommodations. May qualify for Supported Employment Follow-Along (SEFA) if above is due to Developmental Disability.

Tier 2 Requires assistance but not at the level of intensity of Tier 1.

Community Based Evaluation? A VR counselor may request a Community Based Evaluation (CBE) to determine if the individual is work-ready.

Step 2: Referral to Community Rehabilitation Provider (CRP)

Clients are encouraged to interview CRP’s and then will choose to work with a particular provider. The client will notify VR of their choice, and the Vocational Rehabilitation Counselor (VRC) will send a referral packet and authorization for services.

Step 3:  Intake, Assessment, and Plan for Employment and Support (PES) 

Step 4:  Seeking (VR Status 20)

Client and EA develop a strategy for securing community employment.  When an appropriate placement is identified, EA completes “Notice of Job Offer” and faxes to VRC for approval.  No job should be accepted without this approval.  EA completes “Placement Report” and submits to Fiscal.  Transportation and other arrangements are made in preparation for the first day of work.

Step 5: Coaching

Client begins working and EA provides the necessary support in order for the client to be successful.  EA’s schedule must be adjusted to meet the needs of the client.  EA completes paperwork for Milestone 2 (5th Day of Work) and Milestone 3 (30 days of work) when those milestones are achieved.  The 5th day is accomplished when the client has successfully completed their first, full, 5 day work week, regardless of the number of days that the client is scheduled.  For example, a client is scheduled to work Monday, Wednesday and Friday each week.  The have achieved the milestone the first time that they work their 3 day work week.  If they start on Wednesday, they will achieve the milestone at the end of the following week.  Milestone 3 is achieved after 30 calendar days from first day of employment.  The third milestone is especially important, since this is the time that the “Intent to Enter Follow Along” form is completed.    This document is crucial to putting funding in place for on-going support.  The VRC also needs to be aware that the client is stable and should be put in “Working Status” (VR Status 22), which makes them eligible for closure in 60 days. 

Step 6:  Fading

The EA will systematically decrease the time that they spend on the job site, based on the needs of the client.

Step 7: Successful Closure (VR Status 26)

Milestone 4.  Achieved when the client has been stable (EA is providing less than 20% intervention) for at least 60 days.  Must be no less than 90 days from first day of placement.

Step 8:  Follow Along

Clients who are Tier 1, have a developmental disability, and have a Medicaid Waiver or are on the waiting list for a waiver are eligible for SEFA and can receive on-going support for employment.  If they have a Waiver, this will provide federal funding.  If they are on the waiting list, they will receive a Community Support Budget (CSB) from the State.  The regulations regarding services are the same.  A minimum of two face-to-face visits are required each month.  If services are not provided, the client’s budget will be reduced the following year.